Service Provider with Deaf Eyes

On the 9th July 2020 I purchased their unlimited 4G 24/7 for R479 online and paid by credit card. After activating and ric their card everything went well until 16 July 2020. I was shocked when I couldn't connect so I let them know because it's unlimited. Without a response I ended up thinking it's because their data has been exhausted so I waited until end of the month of July. I received the invoice online which stated that I was allocate the different package of R250 which is 19 hours off peak and 19 hours peak. I sent them the quiry about this instead they send me the email that the matter has been resolved. I confirmed it has not been resolved because I was stranded without a data but they didn't rectify it. I ended up subscribing to Telkom for uncapped and they installed my DG2 router on the 19th August. On the 28th August i cancelled their simcard and Gues what on the 1st September i was billed for August for R231 meanwhile I hasn't used their services. They are hillarious and can't believe such thing. I dont think they will ever resolve this issue and I wouldn't not be suprised if they come up with other bill.