mJ
mike J

1 reviews | Active since Aug 2019

07 Sept 2020, 16:20

Service needs an overhaul including managers

I tookout a Rain 5G contract which is great. The back up service is poor. They charged me for a period before activation which is ******** Speaking to management doesnt helphe agrees but does nothing

0
Replies (2)
Rain
Rain's reply07 Sept 2020, 16:33
Official
Hi Mike J

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

mJ
mike J's update10 Sept 2020, 13:38
Reviewer Update
You still haven't sorted this out or contacted me. I do have the CEOs details should i call him?