PK
Paula K
1 reviews | Active since Nov 2017
16 Aug 2023, 23:42
Service loss DAILY!
Rain, is there any way that your technician can look into way the network keeps going off every 10 to 20 minutes for the last week. It is extremely disruptive when we have to work. We keep on having to reboot systems every 10 to 20 minutes. Please have them test it as it is not out routers we have tested it with 3 separate routers and 3 different areas in our local area. Please this cant continue like this we have problems with rain on a weekly basis lately and it is NOT ACCEPTABLE ANYMORE
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Aug 2023, 08:39Hi Paula Kanfer.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply17 Aug 2023, 08:39
Official
Hi Paula Kanfer.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
PK
Paula K's updateReviewer Update
17 Aug 2023, 13:12Hi, Please note the towers is not online, why does my network keep on failing every 10 to 20 min. It is off again now as we speak. I can not work like this with failing network. Doesn't mean because it shows it is on the moment you test it that the client is talking BS. There is a problem period and FIX IT ****** ASAP. This is a weekly BS thing where I have to complain on Hello Peter cause that is the only way you guys see and actually pay attention. FIX IT. IT IS NOT WORK ING PROPERLY FIX IT
PK
Paula K's update17 Aug 2023, 13:12
Reviewer Update
Hi, Please note the towers is not online, why does my network keep on failing every 10 to 20 min. It is off again now as we speak. I can not work like this with failing network. Doesn't mean because it shows it is on the moment you test it that the client is talking BS. There is a problem period and FIX IT ****** ASAP. This is a weekly BS thing where I have to complain on Hello Peter cause that is the only way you guys see and actually pay attention. FIX IT. IT IS NOT WORK ING PROPERLY FIX IT
PK
Paula K's updateReviewer Update
17 Aug 2023, 13:43What is going on RAIN.????
It is offline again.
How do you guys keep clients happy with this type of service.
What is going on, I can not work and my overseas clients don't accept excuses. WHAT is going on
It is offline again.
How do you guys keep clients happy with this type of service.
What is going on, I can not work and my overseas clients don't accept excuses. WHAT is going on
PK
Paula K's update17 Aug 2023, 13:43
Reviewer Update
What is going on RAIN.????
It is offline again.
How do you guys keep clients happy with this type of service.
What is going on, I can not work and my overseas clients don't accept excuses. WHAT is going on
It is offline again.
How do you guys keep clients happy with this type of service.
What is going on, I can not work and my overseas clients don't accept excuses. WHAT is going on