MS
Melusi S

1 reviews | Active since Mar 2020

09 Mar 2021, 13:27

SERVICE INTERRUPTION

Rain is Really having Bad Customer service, I made a Payment on the 1st of March for R194.37 and my Services are suspended, i have been calling. They requested me to send Proof of Payment, I have done that and ive been told its being escalated for days now and I need my services as I work from home.

I am Tired now I keep on Buying Data drom another service provider to work. When I request my Money back they telling me to wait for the escalation. I am Really ****ed right now.

I paid for service and I'm supposed to get it and now that I'm not, Can I have my money Back

0
Replies (4)
Rain
Rain's reply09 Mar 2021, 13:42
Official
Good afternoon Melusi.

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa
MS
Melusi S's update09 Mar 2021, 14:23
Reviewer Update
Mosa, its honestly Frustrating cause I have sent Proof and Called... requested a Statement, I sent it. I have spoken to various People in your Company..

I hope this will get resolved today
MS
Melusi S's update13 Mar 2021, 11:01
Reviewer Update
Mosa why u promised me a call and nothing?
Can i have my Money back, i dont want anything to do with you.!!!!!! I ****en Paid and its been 13 Days no service what Nonsense is that Honestly
MS
Melusi S's update13 Mar 2021, 11:05
Reviewer Update
And i hope i get Compensation for the days of No Service.... ngeke sidlale nina Noo