vS
velile S
1 reviews | Active since May 2012
16 Oct 2021, 16:37
Service failure
The entire month of October the Wifi isn’t working. Your technician failed to resolve the problem. Send an email to cancelled the entire thing from 30th September 2021 as your Wifi hasn’t been working. No one is entertaining my request. I dare you guys to debit my account on 25th November 2021. I will expose you to the world.
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Replies (2)vS
velile S's updateReviewer Update
16 Oct 2021, 21:10Hi,
They just check the connection strength, changed the SIM cards and router.. With no luck.
They just left and said I must tell the support team to change my sim to 4G.
I did exactly that but nothing happened, Iv manage to call Vuma tel and I was helped with 24hrs. I have new Wifi.
Please cancel ur subscription and don’t debit me for October. Iv never been this frustrated by service provider
They just check the connection strength, changed the SIM cards and router.. With no luck.
They just left and said I must tell the support team to change my sim to 4G.
I did exactly that but nothing happened, Iv manage to call Vuma tel and I was helped with 24hrs. I have new Wifi.
Please cancel ur subscription and don’t debit me for October. Iv never been this frustrated by service provider
vS
velile S's update16 Oct 2021, 21:10
Reviewer Update
Hi,
They just check the connection strength, changed the SIM cards and router.. With no luck.
They just left and said I must tell the support team to change my sim to 4G.
I did exactly that but nothing happened, Iv manage to call Vuma tel and I was helped with 24hrs. I have new Wifi.
Please cancel ur subscription and don’t debit me for October. Iv never been this frustrated by service provider
They just check the connection strength, changed the SIM cards and router.. With no luck.
They just left and said I must tell the support team to change my sim to 4G.
I did exactly that but nothing happened, Iv manage to call Vuma tel and I was helped with 24hrs. I have new Wifi.
Please cancel ur subscription and don’t debit me for October. Iv never been this frustrated by service provider
vS
velile S's updateReviewer Update
17 Oct 2021, 19:57Didn’t get any email regarding confirmation of cancellation or collecting of device.
vS
velile S's update17 Oct 2021, 19:57
Reviewer Update
Didn’t get any email regarding confirmation of cancellation or collecting of device.