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claire R
1 reviews | Active since Nov 2015
23 Dec 2022, 10:44
Service and internet problem
A week ago i spoke to a consult advising that the router is not working it is not going on. The light on the router is not showing. And yet today it is still the same problem its more then a week now.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
23 Dec 2022, 11:16Hi Claire.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply23 Dec 2022, 11:16
Official
Hi Claire.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
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claire R's updateReviewer Update
23 Dec 2022, 11:41Yes 64 Polack Avenue Newclare. Please note i have put it off and on. Nothing happens.
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claire R's update23 Dec 2022, 11:41
Reviewer Update
Yes 64 Polack Avenue Newclare. Please note i have put it off and on. Nothing happens.
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claire R's updateReviewer Update
23 Dec 2022, 12:05Thanks for that. So what do i do in the mean time. As i have not not been using the internet so much;will i be billed the full amount. And i know its Christmas time will the person come out this weekend or next week?
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claire R's update23 Dec 2022, 12:05
Reviewer Update
Thanks for that. So what do i do in the mean time. As i have not not been using the internet so much;will i be billed the full amount. And i know its Christmas time will the person come out this weekend or next week?
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claire R's updateReviewer Update
23 Dec 2022, 12:42Ok. And billing for the time the router was not used? Is Monday not a public holiday? Do they work
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claire R's update23 Dec 2022, 12:42
Reviewer Update
Ok. And billing for the time the router was not used? Is Monday not a public holiday? Do they work
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claire R's updateReviewer Update
24 Dec 2022, 11:07Good day. I still didn't receive the email
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claire R's update24 Dec 2022, 11:07
Reviewer Update
Good day. I still didn't receive the email
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claire R's updateReviewer Update
24 Dec 2022, 11:46Ok thanks
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claire R's update24 Dec 2022, 11:46
Reviewer Update
Ok thanks
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claire R's updateReviewer Update
28 Dec 2022, 17:04Good day. Please note still no email or that the technician that had to come out. And still the router is not working. Instead i get an sms saying that the debit order will go off on the 31st. Please advise if anyone will be come
cR
claire R's update28 Dec 2022, 17:04
Reviewer Update
Good day. Please note still no email or that the technician that had to come out. And still the router is not working. Instead i get an sms saying that the debit order will go off on the 31st. Please advise if anyone will be come