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NM
Nkosie M

1 reviews | Active since Mar 2023

26 Sept 2023, 11:16

*********** Service

I am getting a very experience from. I changed my debit order date. Your system confirm that I will be billed next on the 1st Oct for August. Now my connection has been switched. As I am required to pay now and again on the 1st October. Your system speaks different from what your advisors r saying . This is a total incompetence. There are many service providers out there

0
Replies (3)
Rain
Rain's reply26 Sept 2023, 12:00
Official
Hi Nkosie Mthembu.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain 
NM
Nkosie M's update26 Sept 2023, 15:12
Reviewer Update
Thank you Abdul for getting back to me and resolved my query. I did Rain need to train their consultants. Abdul Thanks once again.
NM
Nkosie M's update04 Oct 2023, 19:18
Reviewer Update
Rain your incompetence is a serious problem. I was told by Abdul and the other lady when my connection was disconnected that it was your mistake they will sort it out. My connection was sorted and now I have been debited twice. If this not sorted pls come fetch your box I will source for another service provider who knows what business ethic is . Since you are ignoring my messages