GH
Guy H

1 reviews | Active since Jan 2020

19 May 2024, 18:23

********** service

Worst service provider I have ever dealt with. They are perpetually experiencing high call volumes. They never return calls. When you eventually get hold of people they give different answers / excuses every time. I am paying for a 60mbs line my area and router confirm 5g signal but I can get a speed of more than 2 or 3 mbs. They have on my first debit order charged lot more than what was quoted or agreed upon. When I question that they say it is the prorata amount and can't give an answer to the actual prorata I was already charged.

0
Replies (2)
Rain
Rain's reply19 May 2024, 18:32
Official
Hi Guy H.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
Rain
Rain's reply19 May 2024, 18:33
Official
Hi

Please can you provide us with the email address and contact number linked to your rain account so that we can assist you further

Thank you,
rain.