NT
Nervison T

1 reviews | Active since Nov 2022

16 Nov 2022, 10:37

Service

I tried to contact them through email 'calls and every means available but no one is coming back to me ;please find better ways to handle customer concerns 'right now i do not have wifi for 24 hours 'it's really bad

0
Replies (2)
Rain
Rain's reply16 Nov 2022, 11:11
Official
Hi Nervison.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
NT
Nervison T's update16 Nov 2022, 13:02
Reviewer Update
***;main issue is that I changed my payment date from 25th Nov to 1st of December;now my wifi is disconnected,if changing the date is the problem;please be so kind and take it back to the 25th and reconnect my wifi,I sent you proof of payments for September and October but haven't received any response to date;only response iam getting is on this ppatform;its a pity I have to say it here;I didn't want to;my sincere apologies. Your number *** isn't going through or when it does they keep you on hold forever.
Please this is not a complain but a concern;I love rain so much;you might as well the email address where I can get a swift response so that I can get forward you my pop,
Once again;if changing the date to the 1st is the problem here;please take it back to the 25th and reconnect my wifi.
Kindest regards
Nervison