1 reviews | Active since Jan 2015
**** service
Rain deducted R250 on the 1st of December 2020. It is the 3rd today and they have stopped my internet because the payment does not reflect in their bank.
1stly I have asked NUMEROUS TIMES TO LET ME Pay my account myself. EVERY MONTH THE SAME ISSUE.
THEY DON'T ANSWER THEIR CALLS THEY SO DAM LAZY BECAUSE THEY USE THE EXCUSE THEY WORKING REMOTELY.
THE DEDU TION REFLECTS ON MY ACCOUNT YET THEY STOPPED MY INTERNET ACCESS.
THIS PERSON FRANS TELLS ME THAT I MUST SEND PROOF THEN HE WILL RECONNECT AND WHEN I SENT IT TO HIM HE SAID YHEY WILL ATTEND TO IT WITJIN 24 TO 48 HRS.
MY BANK SAID ITS THEIR FAULT COS YHEY DEBITED MY ACCOUNT AFTER 12 AND THEREFORE THE PAYMENT WILL REFLECT 2 TO 3 DAYS LATER.
I AM SO SICK AND TIRED OF DEALING WITH STUPID PEOPLE HONESTLY!! I DEMAND THAT A SENIOR CONTACT ME COS I CAN'T B3 PAYING FULL PRICE FOR A NETWORK I DON'T GET TO USE 19 HOURS OF THE DAY!!!
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa