KM
Kay M
1 reviews | Active since Jul 2022
01 Jul 2022, 09:19
**** SERVICE
I wish I could give Rain a rating of 0 bcos 1 is too much. I'm highly ****ed off with Rain.
They do not care about you as a client, all they care about is your money. I've requested an immediate cancellation the beginning of May, today is July & nothing was actioned yet. No one from management called me to arrange collection of the modem yet but they can quickly debt the money from my account.
THIS IS THE WORST SERVICE PROVIDER EVER!!!
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Replies (2)KM
Kay M's updateReviewer Update
01 Jul 2022, 09:27Just to also mention,
I've spoken to 6 different people requesting the same thing - which means those 6 requests no one done anything about.
Besides this issue with the cancellation, the internet with Rain is not worth the R699 I'm paying.
Most times I'm connected but no internet access. Very very slow network service.
I've spoken to 6 different people requesting the same thing - which means those 6 requests no one done anything about.
Besides this issue with the cancellation, the internet with Rain is not worth the R699 I'm paying.
Most times I'm connected but no internet access. Very very slow network service.
KM
Kay M's update01 Jul 2022, 09:27
Reviewer Update
Just to also mention,
I've spoken to 6 different people requesting the same thing - which means those 6 requests no one done anything about.
Besides this issue with the cancellation, the internet with Rain is not worth the R699 I'm paying.
Most times I'm connected but no internet access. Very very slow network service.
I've spoken to 6 different people requesting the same thing - which means those 6 requests no one done anything about.
Besides this issue with the cancellation, the internet with Rain is not worth the R699 I'm paying.
Most times I'm connected but no internet access. Very very slow network service.
Rain's replyOfficial
01 Jul 2022, 09:31Hi Kay
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply01 Jul 2022, 09:31
Official
Hi Kay
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain