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zayzay Z

1 reviews | Active since Apr 2021

17 Apr 2021, 07:16

Seriously????

I initially took out a R479 month to month subscription with Rain and ever since have i never paid the subscription amount i am today sitting on a bill of R602 coming from where i do not know. I called back and forth no answeres were given. A email was sent to me from Steven Konyana saying for the month of feb my payment was not received NB we are now at the end of April if this is true why continue my service for the entire month of March???? Rain ******* service provider i am very unhappy no one must ever consider this **** provider!!!!!!

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Replies (1)
Rain
Rain's reply17 Apr 2021, 07:41
Official
Good morning, Zayzay

Kindly accept my apology for the inconvenience caused.

I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.

If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.

Thank you 

Kind Regards 
rain