CS
Charlize S
1 reviews | Active since Mar 2025
03 May 2025, 00:24
Second month over charging me and i was not overdue fix or i wi stop ma service with you
Ma debit order bounce today so i whent in my rain go app to pay now the give ma a over due amont of R1200 ma acount was up to date last month had he same broblem then i am tired of rain i am at this point going to leave them and take ma business somewhere else. So RAIN you think I am Stubed the monly amount is R625 if you times that by 2 its R1250 and i was never over due exept today when it bounced and ma payment day was on the 15th so blees stop ****ming us fix this or i wil not continue ma service with you
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Replies (6)0
Replies (6)CS
Charlize S's updateReviewer Update
03 May 2025, 09:15You call them but no Answer i am so over this bad service of rain
CS
Charlize S's update03 May 2025, 09:15
Reviewer Update
You call them but no Answer i am so over this bad service of rain
Rain's replyOfficial
03 May 2025, 11:58Hi Charlize,
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Rain's reply03 May 2025, 11:58
Official
Hi Charlize,
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
CS
Charlize S's updateReviewer Update
12 May 2025, 17:04This is still not adding up you ar over charging me
CS
Charlize S's update12 May 2025, 17:04
Reviewer Update
This is still not adding up you ar over charging me
CS
Charlize S's updateReviewer Update
12 May 2025, 17:05I cant pay on the 28 May and the on the 1st of june?
CS
Charlize S's update12 May 2025, 17:05
Reviewer Update
I cant pay on the 28 May and the on the 1st of june?
CS
Charlize S's updateReviewer Update
13 May 2025, 08:01Ma patment date was moved to the 15 twice your company is not doing there job or giving the right service you cant ask me to pay R1200 for a month where the product is 625 a month the i can move to new abd better company fir that price your service is declining day by day
CS
Charlize S's update13 May 2025, 08:01
Reviewer Update
Ma patment date was moved to the 15 twice your company is not doing there job or giving the right service you cant ask me to pay R1200 for a month where the product is 625 a month the i can move to new abd better company fir that price your service is declining day by day
CS
Charlize S's updateReviewer Update
13 May 2025, 16:40No you cant have payment date on the 28th and the 1st next i cant enter a agreement for a 1200 if i am not in arrears that amount go an get the record of wher i asked for ma payment dat of the 15 th of every month i have the recordings an i will take it further if you dont fix your **** i think this wil be ma last month with rain i am considering moving awaye from the bad service of rain
CS
Charlize S's update13 May 2025, 16:40
Reviewer Update
No you cant have payment date on the 28th and the 1st next i cant enter a agreement for a 1200 if i am not in arrears that amount go an get the record of wher i asked for ma payment dat of the 15 th of every month i have the recordings an i will take it further if you dont fix your **** i think this wil be ma last month with rain i am considering moving awaye from the bad service of rain