MM
Masechaba M
1 reviews | Active since Jan 2010
15 Feb 2021, 14:53
SECOND complaint seeing as RAIN hasn't got back to me in 2 weeks
After numerous phone calls to the Call Centre, numerous emails, a Hellopeter complaint which Mosa responded to, advising me he/she would call me back and still no collection of the router and refund to my account. I have been trying to cancel since the 3rd of February as I haven't gotten connection since I ordered the 5G router.
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
15 Feb 2021, 16:37Good afternoon Masechaba.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. Yes, I did Escalate your ticket last time you were here on Hello Peter and one of us agent is working on your ticket.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. Yes, I did Escalate your ticket last time you were here on Hello Peter and one of us agent is working on your ticket.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply15 Feb 2021, 16:37
Official
Good afternoon Masechaba.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. Yes, I did Escalate your ticket last time you were here on Hello Peter and one of us agent is working on your ticket.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. Yes, I did Escalate your ticket last time you were here on Hello Peter and one of us agent is working on your ticket.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa