Second attempt to join the Rain Family but still failled.

Problems encountered on my second attempt to join the Rain family: 1. I received an outdoor router (I wanted an indoor router). 2. I was told to drive to a nearby Rain outlet for help, but I did not get helped (wasted my time and most importantly money). 3. I was told that the activation would take 2 to 24 hours; it's now 30 hours. 4. When calling the *** number, it takes about 10 minutes for someone to assist, and when they tried to assist me, they kept me on hold forever until I got tired and then hung up.

Please cancel the order and send the driver to pick up your device tomorrow. This is because I will be unavailable from Friday until December as I will be away on a business trip