Seawater saved the day and turned a complaint into a compliment.

I had issues with my wifi. Rain kept making one mess after another. I called again and was assisted by Seawater. He did his best to help me. He kept me updated. He sent out a field agent to assist me and finally my wifi is working again.

I want to say thank you to Seawater for thinking outside the box and not telling me the same story I had been hearing from other agents. He turned a complaint into a compliment. God bless you Seawater.