JM
Jacqueline M
1 reviews | Active since Oct 2022
01 Oct 2022, 13:49
******** !!!
I was owing Rain R2,097.l paid the whole amount in the 28th of September and immediately requested a cancellation.l asked them to give me a call cos l wanted to make sure my account will be closed.Up to now no one has called me at all.I logged into my account and noticed that they billed me again R699 after l had requested to cancel.The service is disconnected but lm billed for what exactly???I still have another account with them but im already thinking of canceling before l get disappointed again.Can someone please call me and sort out this mess of yours.Im not going to pay that R699 and lm wiling to take this further.
Helpful (0)
Replies (4)0
Replies (4)JM
Jacqueline M's updateReviewer Update
01 Oct 2022, 14:07What service cos the service was disconnected??l do have proof that says the service was going to be cancelled end of September. So why do you want to to pa y R699 yet the is service is disconnected? Show me where it's written that the service was for September???
JM
Jacqueline M's update01 Oct 2022, 14:07
Reviewer Update
What service cos the service was disconnected??l do have proof that says the service was going to be cancelled end of September. So why do you want to to pa y R699 yet the is service is disconnected? Show me where it's written that the service was for September???
JM
Jacqueline M's updateReviewer Update
03 Oct 2022, 17:29So what happens if l can't afford to pay the R699.The reason l ended up in arrears was that l lost my job.Are you gonna keep on adding R699 every month? I also received an sms
Saying my last payment was on the 1st of September.
Saying my last payment was on the 1st of September.
JM
Jacqueline M's update03 Oct 2022, 17:29
Reviewer Update
So what happens if l can't afford to pay the R699.The reason l ended up in arrears was that l lost my job.Are you gonna keep on adding R699 every month? I also received an sms
Saying my last payment was on the 1st of September.
Saying my last payment was on the 1st of September.
JM
Jacqueline M's updateReviewer Update
28 Oct 2022, 15:58Good Day
As l was about to pay the R699 which was billed , to my surprise on the notice it's written that l will be billed again on the 1st of November.when is this going to end , tell me.l got an sms saying the service was cancelled.now I want to pay the 699 and there is another notification again ,what the f is going on ?????? I'm tired of this maaan
As l was about to pay the R699 which was billed , to my surprise on the notice it's written that l will be billed again on the 1st of November.when is this going to end , tell me.l got an sms saying the service was cancelled.now I want to pay the 699 and there is another notification again ,what the f is going on ?????? I'm tired of this maaan
JM
Jacqueline M's update28 Oct 2022, 15:58
Reviewer Update
Good Day
As l was about to pay the R699 which was billed , to my surprise on the notice it's written that l will be billed again on the 1st of November.when is this going to end , tell me.l got an sms saying the service was cancelled.now I want to pay the 699 and there is another notification again ,what the f is going on ?????? I'm tired of this maaan
As l was about to pay the R699 which was billed , to my surprise on the notice it's written that l will be billed again on the 1st of November.when is this going to end , tell me.l got an sms saying the service was cancelled.now I want to pay the 699 and there is another notification again ,what the f is going on ?????? I'm tired of this maaan
JM
Jacqueline M's updateReviewer Update
28 Oct 2022, 17:57I have made a payment just now ,PLEASE l don't wanna see another billing on my account.
JM
Jacqueline M's update28 Oct 2022, 17:57
Reviewer Update
I have made a payment just now ,PLEASE l don't wanna see another billing on my account.