PB
Pakama B
1 reviews | Active since Feb 2021
25 Oct 2022, 02:28
****med
I have been requesting the service provider to cancel on of my subscriptions after it had failed too assist me with a sim swap when I had informed them that the other sim was lost with a phone that I was using. Instead of cancellation they are billing me like everything is normal when I don’t have access to that sim for almost 2 months and 2 weeks now, please assist me with the cancellation of the sim and non billing for it. I’ve been calling and emailing, no response from rain I stay on the line without being assisted.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
25 Oct 2022, 08:06Hi Pakama
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply25 Oct 2022, 08:06
Official
Hi Pakama
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
PB
Pakama B's updateReviewer Update
03 Feb 2023, 09:43I phoned in June fir cancellation of the SIM card that never happened hence I came here for escalation. I want it cancelled please.
PB
Pakama B's update03 Feb 2023, 09:43
Reviewer Update
I phoned in June fir cancellation of the SIM card that never happened hence I came here for escalation. I want it cancelled please.
PB
Pakama B's updateReviewer Update
03 Feb 2023, 09:45I have been begetting billed for a lost dim card and my account is now suspended on the dim card that I have. What exactly is it that I must do? Your service is really pathetic and a lot frustrating.
PB
Pakama B's update03 Feb 2023, 09:45
Reviewer Update
I have been begetting billed for a lost dim card and my account is now suspended on the dim card that I have. What exactly is it that I must do? Your service is really pathetic and a lot frustrating.