RS
Rumano S
1 reviews | Active since Aug 2015
03 Mar 2023, 09:15
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I changed my bill date to the first month and made a payment on the 28 Feb ,had service 2 day then Rain cancelled my service .Stating payment due .I spoke to their call center agent ,who gave me the worst service and just told in a post pay customer and i need to make a second payment to continue use the service
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
03 Mar 2023, 09:25Hi Rumano
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply03 Mar 2023, 09:25
Official
Hi Rumano
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
RS
Rumano S's updateReviewer Update
03 Mar 2023, 09:29I would like my service restored and my bill date to run on the 1st of every month from the 1st April
RS
Rumano S's update03 Mar 2023, 09:29
Reviewer Update
I would like my service restored and my bill date to run on the 1st of every month from the 1st April
RS
Rumano S's updateReviewer Update
03 Mar 2023, 10:05I paid DEC at the end of JAN , I paid JAN at the end of FEB ,I pay for FEB at the end of MARCH
That is POSTPAID ,any changed I make to my BILL in FEB should take effect end of MARCH
That is POSTPAID ,any changed I make to my BILL in FEB should take effect end of MARCH
RS
Rumano S's update03 Mar 2023, 10:05
Reviewer Update
I paid DEC at the end of JAN , I paid JAN at the end of FEB ,I pay for FEB at the end of MARCH
That is POSTPAID ,any changed I make to my BILL in FEB should take effect end of MARCH
That is POSTPAID ,any changed I make to my BILL in FEB should take effect end of MARCH
RS
Rumano S's updateReviewer Update
03 Mar 2023, 10:32Then I will need to cancel
Please process a cancellation request for me
Please process a cancellation request for me
RS
Rumano S's update03 Mar 2023, 10:32
Reviewer Update
Then I will need to cancel
Please process a cancellation request for me
Please process a cancellation request for me
RS
Rumano S's updateReviewer Update
03 Mar 2023, 11:34Immediate as I do not have any services to schedule for
RS
Rumano S's update03 Mar 2023, 11:34
Reviewer Update
Immediate as I do not have any services to schedule for
RS
Rumano S's updateReviewer Update
03 Mar 2023, 12:2627 Sand St, Eldorado Park, Soweto, 1811, South Africa
RS
Rumano S's update03 Mar 2023, 12:26
Reviewer Update
27 Sand St, Eldorado Park, Soweto, 1811, South Africa
RS
Rumano S's updateReviewer Update
03 Mar 2023, 15:28Rumano:
03 Mar 2023, 09:29
I would like my service restored and my bill date to run on the 1st of every month from the 1st April
Above is what I suggested this morning .
So if you set up the debit order for the 27 March ,When will my next debit order be .
Because I`m not willing to make double payments
03 Mar 2023, 09:29
I would like my service restored and my bill date to run on the 1st of every month from the 1st April
Above is what I suggested this morning .
So if you set up the debit order for the 27 March ,When will my next debit order be .
Because I`m not willing to make double payments
RS
Rumano S's update03 Mar 2023, 15:28
Reviewer Update
Rumano:
03 Mar 2023, 09:29
I would like my service restored and my bill date to run on the 1st of every month from the 1st April
Above is what I suggested this morning .
So if you set up the debit order for the 27 March ,When will my next debit order be .
Because I`m not willing to make double payments
03 Mar 2023, 09:29
I would like my service restored and my bill date to run on the 1st of every month from the 1st April
Above is what I suggested this morning .
So if you set up the debit order for the 27 March ,When will my next debit order be .
Because I`m not willing to make double payments