KP
Keutloile P
1 reviews | Active since Nov 2021
23 Dec 2022, 14:44
**** debit after a year of cancellation! RAIN IS NOT A CONTRACT. STOP ******** PEOPLE.
I am upset honestly. I got debited today, December 2022 even though l last used rain in October 2021. I cancelled it A YEAR ago.
In 2021 December l was double debited even though the l had not used Rain since October 2021. I queried and they told me stories that makes zero sense and l let it go. Now they’re DOING IT AGAIN!!! You’re literally taking my money for a SERVICE DID NOT RENDER.
RAIN IS NOT A CONTRACT. STOP ******** PEOPLE.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
23 Dec 2022, 14:45Hi Keutloile
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply23 Dec 2022, 14:45
Official
Hi Keutloile
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
KP
Keutloile P's updateReviewer Update
23 Dec 2022, 14:55image.jpeg 73.78 KBMy services were disconnected in October. I PAID IT HENCE it was active IN NOVEMBER. In December 2021 l got debited TWICE!!! How do l still owe December 2021????
I want my money back.
I want my money back.
KP
Keutloile P's update23 Dec 2022, 14:55
Reviewer Update
image.jpeg 73.78 KBMy services were disconnected in October. I PAID IT HENCE it was active IN NOVEMBER. In December 2021 l got debited TWICE!!! How do l still owe December 2021????
I want my money back.
I want my money back.
KP
Keutloile P's updateReviewer Update
23 Dec 2022, 14:57I pay for a month’s service. WHICH SERVICE??? I was rendered ANY service on December 2021.
Pay back my money.
Pay back my money.
KP
Keutloile P's update23 Dec 2022, 14:57
Reviewer Update
I pay for a month’s service. WHICH SERVICE??? I was rendered ANY service on December 2021.
Pay back my money.
Pay back my money.
KP
Keutloile P's updateReviewer Update
23 Dec 2022, 15:07I was double debited in December 2021. How do l still owe December 2021???????????
The month of November and December must have been covered by the double debit.
The month of November and December must have been covered by the double debit.
KP
Keutloile P's update23 Dec 2022, 15:07
Reviewer Update
I was double debited in December 2021. How do l still owe December 2021???????????
The month of November and December must have been covered by the double debit.
The month of November and December must have been covered by the double debit.
KP
Keutloile P's updateReviewer Update
23 Dec 2022, 15:19image.png 1.5 MBIn October 2021, my services were “disrupted”. I was suspended. How did l get to reconnect if October was still outstanding?
October was paid.
October was paid.
KP
Keutloile P's update23 Dec 2022, 15:19
Reviewer Update
image.png 1.5 MBIn October 2021, my services were “disrupted”. I was suspended. How did l get to reconnect if October was still outstanding?
October was paid.
October was paid.