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Since my last review on hellopeter,almost immediately I got in contact with one of the rain agents Thurston B (Rain Cec),Thank you hellopeter...our conversation was convincing and I was sure I'd get the help I need... I am still waiting for help,regardless of the promise made by Thurston that"in 24hours an agent will be in contact" no agent has been in contact since then no change has been experienced nothing at all, I wouldn't recommend rain to anyone as they are proving to be cheats and are ripping people off.