**** and terrible network coverage

Pathetic network coverage Even when my phone said excellent coverage nothing worked properly... It was extremely slow. But I knew that it was a 1 month trial Tried to cancel but I couldn't view my Sim in my profile and was unable to, then I got debited the following month even though the Sim wasn't in a device. Only when I got debited did I know that the Sim was still active and then I was told that I would get debited again the following month. This is unacceptable