NR
Ndivhuho R
1 reviews | Active since Sept 2018
03 Nov 2022, 13:34
**** and bad service
This people are a ****. If you know what's good for you don't sign up for their services. When people want to cancel their services they claim the people owes them for two months. What a coincident that all their client will be behind for two months. They claim that i woe them two months and because of that they can't cancel their services which are not working. When it's rain it's worse you can't connect at all.
Was requested to send POP's before they can cancel the services which i did but they still can't cancel it.
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
03 Nov 2022, 13:47Hi Ndivhuho.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply03 Nov 2022, 13:47
Official
Hi Ndivhuho.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
NR
Ndivhuho R's updateReviewer Update
04 Nov 2022, 10:16At first you said i owe for August and September, now you saying i'm owing for September and October.
I have email all the POP's for August, September & October.
Kindly resolve this matter as soon as possible because right now you busy trying to debit the month that i don't what it is for since i have cancelled your services and I'm not using your router. I have disconnected it just waiting for you to collect it.
I have email all the POP's for August, September & October.
Kindly resolve this matter as soon as possible because right now you busy trying to debit the month that i don't what it is for since i have cancelled your services and I'm not using your router. I have disconnected it just waiting for you to collect it.
NR
Ndivhuho R's update04 Nov 2022, 10:16
Reviewer Update
At first you said i owe for August and September, now you saying i'm owing for September and October.
I have email all the POP's for August, September & October.
Kindly resolve this matter as soon as possible because right now you busy trying to debit the month that i don't what it is for since i have cancelled your services and I'm not using your router. I have disconnected it just waiting for you to collect it.
I have email all the POP's for August, September & October.
Kindly resolve this matter as soon as possible because right now you busy trying to debit the month that i don't what it is for since i have cancelled your services and I'm not using your router. I have disconnected it just waiting for you to collect it.
NR
Ndivhuho R's updateReviewer Update
04 Nov 2022, 13:37Good day
On the 10-08-2022 I paid R499 for August
On the 28-08-2022 I paid R499 for September
On the 05-10-2022 I Paid R499 for October
So when did i not pay for September and August ?
I called your office, Thato confirmed that you have received the POP and they will allocated accordingly. Why now are you still saying I'm owing for the above Mentioned month. I will send the POP's again to you Bradley even though i had already sent the POP's a day before yesterday to Amanda - Amanda Njikelana <***> .
On the 10-08-2022 I paid R499 for August
On the 28-08-2022 I paid R499 for September
On the 05-10-2022 I Paid R499 for October
So when did i not pay for September and August ?
I called your office, Thato confirmed that you have received the POP and they will allocated accordingly. Why now are you still saying I'm owing for the above Mentioned month. I will send the POP's again to you Bradley even though i had already sent the POP's a day before yesterday to Amanda - Amanda Njikelana <***> .
NR
Ndivhuho R's update04 Nov 2022, 13:37
Reviewer Update
Good day
On the 10-08-2022 I paid R499 for August
On the 28-08-2022 I paid R499 for September
On the 05-10-2022 I Paid R499 for October
So when did i not pay for September and August ?
I called your office, Thato confirmed that you have received the POP and they will allocated accordingly. Why now are you still saying I'm owing for the above Mentioned month. I will send the POP's again to you Bradley even though i had already sent the POP's a day before yesterday to Amanda - Amanda Njikelana <***> .
On the 10-08-2022 I paid R499 for August
On the 28-08-2022 I paid R499 for September
On the 05-10-2022 I Paid R499 for October
So when did i not pay for September and August ?
I called your office, Thato confirmed that you have received the POP and they will allocated accordingly. Why now are you still saying I'm owing for the above Mentioned month. I will send the POP's again to you Bradley even though i had already sent the POP's a day before yesterday to Amanda - Amanda Njikelana <***> .
NR
Ndivhuho R's updateReviewer Update
04 Nov 2022, 14:46We made a payment on the 30 June using a different card. I have email you the POP.
We don't owe October, I phoned last month and requested to the service to be cancelled because your router wasn't working ( ref number ***) and you people refused to cancel it saying we are owing you.
Every time on the 25th of every month if there's no payment you would cut the services until we pay. There's no outstanding payment. All the payment were made. Please cancel your service and come collect your router. Stop forcing to use your services you do not care about your clients and your router doesn't not work. Is either you will blame it to loadshedding or a tower.
We don't owe October, I phoned last month and requested to the service to be cancelled because your router wasn't working ( ref number ***) and you people refused to cancel it saying we are owing you.
Every time on the 25th of every month if there's no payment you would cut the services until we pay. There's no outstanding payment. All the payment were made. Please cancel your service and come collect your router. Stop forcing to use your services you do not care about your clients and your router doesn't not work. Is either you will blame it to loadshedding or a tower.
NR
Ndivhuho R's update04 Nov 2022, 14:46
Reviewer Update
We made a payment on the 30 June using a different card. I have email you the POP.
We don't owe October, I phoned last month and requested to the service to be cancelled because your router wasn't working ( ref number ***) and you people refused to cancel it saying we are owing you.
Every time on the 25th of every month if there's no payment you would cut the services until we pay. There's no outstanding payment. All the payment were made. Please cancel your service and come collect your router. Stop forcing to use your services you do not care about your clients and your router doesn't not work. Is either you will blame it to loadshedding or a tower.
We don't owe October, I phoned last month and requested to the service to be cancelled because your router wasn't working ( ref number ***) and you people refused to cancel it saying we are owing you.
Every time on the 25th of every month if there's no payment you would cut the services until we pay. There's no outstanding payment. All the payment were made. Please cancel your service and come collect your router. Stop forcing to use your services you do not care about your clients and your router doesn't not work. Is either you will blame it to loadshedding or a tower.
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Ndivhuho R's updateReviewer Update
04 Nov 2022, 14:47And i would appreciate if someone can give me a call than this thing of you people changing stories of the month we are owing.
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Ndivhuho R's update04 Nov 2022, 14:47
Reviewer Update
And i would appreciate if someone can give me a call than this thing of you people changing stories of the month we are owing.
NR
Ndivhuho R's updateReviewer Update
04 Nov 2022, 15:11June month you are saying i didn't pay for, i have sent you a POP for it. Meaning i only owe guys one month. Which is October is that's the case.
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Ndivhuho R's update04 Nov 2022, 15:11
Reviewer Update
June month you are saying i didn't pay for, i have sent you a POP for it. Meaning i only owe guys one month. Which is October is that's the case.
NR
Ndivhuho R's updateReviewer Update
04 Nov 2022, 15:27I made another payment of R499 on the 30 June using a different card and i have sent you people a proof of payment. Kindly allocate the payment accordingly. Even when i login to your app it says payment due is R499 to show that whatever you are saying is incorrect.
NR
Ndivhuho R's update04 Nov 2022, 15:27
Reviewer Update
I made another payment of R499 on the 30 June using a different card and i have sent you people a proof of payment. Kindly allocate the payment accordingly. Even when i login to your app it says payment due is R499 to show that whatever you are saying is incorrect.
NR
Ndivhuho R's updateReviewer Update
05 Nov 2022, 00:09Payment made on the 27 June was for May. Then payment made on the 30 June?
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Ndivhuho R's update05 Nov 2022, 00:09
Reviewer Update
Payment made on the 27 June was for May. Then payment made on the 30 June?