TS
Thoko S
1 reviews | Active since Nov 2023
03 Apr 2024, 21:43
Satisfied with the service received
Three weeks ago I had some connectivity issues with my rain WiFi, and they were incredibly prompt and efficient in addressing my concerns. Not only did they quickly diagnose the problem, but they also went above and exchanged the rooter and gave me the new one. Their technicians were knowledgeable, friendly, and professional throughout the process. I now have a reliable and fast internet connection. I highly recommend contacting Rain to anyone experiencing similar issues. They truly exceeded my expectations, and I couldn't be happier with the service I received.
Helpful (0)
Replies (3)0
Replies (3)TS
Thoko S's updateReviewer Update
03 Apr 2024, 21:43I am rating them 4 not 5 because we should not have to complain first in order to receive the service we are paying for.
TS
Thoko S's update03 Apr 2024, 21:43
Reviewer Update
I am rating them 4 not 5 because we should not have to complain first in order to receive the service we are paying for.
Rain's replyOfficial
04 Apr 2024, 08:07Hi
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Rain's reply04 Apr 2024, 08:07
Official
Hi
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Rain's replyOfficial
04 Apr 2024, 08:09Hi Thoko tinny S
Thank you for those great words, we are glad to have provided you with a positive experience.
Regards
rain
Thank you for those great words, we are glad to have provided you with a positive experience.
Regards
rain
Rain's reply04 Apr 2024, 08:09
Official
Hi Thoko tinny S
Thank you for those great words, we are glad to have provided you with a positive experience.
Regards
rain
Thank you for those great words, we are glad to have provided you with a positive experience.
Regards
rain
