EG
Elijah G

1 reviews | Active since Apr 2024

17 Apr 2024, 23:56

Sadly RAIN has issues with Yahoo emails on 5G uncapped

I have been an strong supporter and admirer of Rain Internet since I took out my deal two years ago . This month I must express my disappointment with RAIN. I have not been able to connect to Yahoo Mail to read my emails . It says offline . I am on the best 5G deal with RAIN and it dies when trying Yahoo emails . when connecting to Yahoo .GMail and other emails work . I may have to find a new ISP .Its a pity that what was once my trusted ISP is now letting me down although I have the highest plan 100Mbps uncapped .

0
Replies (3)
Rain
Rain's reply18 Apr 2024, 08:07
Official
Hi Elijah Govender,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
EG
Elijah G's update19 Apr 2024, 18:51
Reviewer Update


C:\Users\Thrive>tracert mail.yahoo.com

Tracing route to edge.gycpi.b.yahoodns.net [102.165.180.206]
over a maximum of 30 hops:

1 10 ms 3 ms 3 ms oppowifi.com [192.168.0.1]
2 * * * Request timed out.
3 24 ms 36 ms 34 ms 10.11.65.193
4 * * * Request timed out.
5 32 ms 31 ms 28 ms 10.195.18.1
6 46 ms 33 ms 35 ms 196-60-9-72.ixp.joburg [196.60.9.72]
7 36 ms 28 ms 28 ms e2-ha.ycpi.zaa.yahoo.com [102.165.180.206]

Trace complete.


EG
Elijah G's update19 Apr 2024, 18:52
Reviewer Update
From 3pm onward , the network gets slower and slower until midnight