NM
Nicholas M

1 reviews | Active since Apr 2025

20 Apr 2026, 22:15

********s

I've logged in an escalation with Icasa, complaint with ispa and consumer goods and services ombudsman regarding the poor service I've been receiving since November last year, I won't reset until this is resolved and again it's totally inappropriate for you guys to collect revenue for services that are not working... This will be followed by a ******** case. Please note that I'm not going anywhere I'm here to stay and rain please do the right thing otherwise we will meet in court.

0
Replies (5)
Rain
Rain's reply21 Apr 2026, 08:41
Official
Hi Nicholas

Thank you for bringing this to our attention. We're sorry to hear about your experience.

 We’re looking into your enquiry and will share an update with you as soon.
 
Regards,
rain.
NM
Nicholas M's update21 Apr 2026, 09:38
Reviewer Update
You've been failing to update me since last year November I've been complaining about the same thing
NM
Nicholas M's update21 Apr 2026, 11:19
Reviewer Update
I'm still waiting for the call I need answers
NM
Nicholas M's update22 Apr 2026, 11:14
Reviewer Update
When are you guys going to upgrade the bandwidth on the tower to handle the high capacity...Spectrum Aggregation enabling the tower to use multiple frequency bands at the same time to increase the total available data "lanes". Or maybe we are suitable for 350mbps bandwidth that we are currently getting...?
NM
Nicholas M's update28 Apr 2026, 19:01
Reviewer Update
Still waiting for response you guys are avoiding me now