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BM
Bonakele M

1 reviews | Active since Jun 2024

21 Jan 2025, 11:39

Run away from rain it’s a bad and they don’t respect their paying customers

It’s very bad I bought the router when it wa 595 after 2 months the debit 625 now after two months again they took 700 I’ve ask support to call me as I can’t reach them they don’t answer my calls or even get back to me

0
Replies (4)
Rain
Rain's reply21 Jan 2025, 11:59
Official
Hi Bonakele M.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
BM
Bonakele M's update21 Jan 2025, 12:01
Reviewer Update
Actually come and take this rooter I am cancelling this bad service
BM
Bonakele M's update21 Jan 2025, 13:39
Reviewer Update
What is level 1 and why was I not consulted did I sign up for that or your team decided to add that yes it must be cancelled after a month because yesterday I payed 700 again I am honestly going to report this to the consumer obsme
BM
Bonakele M's update21 Jan 2025, 13:41
Reviewer Update
Rain don’t care about consumers ombudsman needs to hear about this