***********, Rude and *********

I have been out of work for more than 5 days because my Wi-Fi has been disabled, I am using the 101 router on the screen it is written “your Wi-Fi has been disabled “ I have been calling the contact centre every day and I have been told the matter has been escalated to the technician, today is day 5 without internet and I can’t work I have lost 5 days work of pay because of rain this is unacceptable at all , 1st of the month I will be expected to pay the acc while no service has been received, the team leader I spoke with dropped the call while I was speaking , I would never recommend rain to anyone , I need my internet connection to be restored as soon as possible