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Vusi S
1 reviews | Active since May 2021
22 Nov 2023, 08:49
RUBISH RAIN 5G
I have experienced worst internet services with Rain 5G and their customer services is extremely bad, no one is take responsibility for their bad services, if you are thinking of of getting unlimited internet Rain should not be a part of your options, stay far away as possible from RAIN 5G, look for alternative service providers otherwise you will regret for the rest of your life, no one from Rain will assist you with any issue you might encounter.if you're currently using Rain consider canceling while you still have time, BE WARNED OF RAIN 5G
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
22 Nov 2023, 08:59Hi Vusi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply22 Nov 2023, 08:59
Official
Hi Vusi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
VS
Vusi S's updateReviewer Update
22 Nov 2023, 10:54It took a hello Peter complaint for you to attend to a simple customer service issue, I will be waiting for the feedback within the agreed turn around time.
VS
Vusi S's update22 Nov 2023, 10:54
Reviewer Update
It took a hello Peter complaint for you to attend to a simple customer service issue, I will be waiting for the feedback within the agreed turn around time.
VS
Vusi S's updateReviewer Update
25 Jan 2024, 13:46Good day, can anyone please explain why I have an outstanding balance of R1058 on my account whereas I instructed Rain to suspended my service and request a refund on the premium that was debit without my consent, what kind of customer service are you people offering to customer are you ripping people off their hard earned income in this current economic situation where the cost of living is very high. I want the outstanding balance to cleared because I never authorized reinstatement of my internet service, clear the outstanding amount so I can restart with my service.
VS
Vusi S's update25 Jan 2024, 13:46
Reviewer Update
Good day, can anyone please explain why I have an outstanding balance of R1058 on my account whereas I instructed Rain to suspended my service and request a refund on the premium that was debit without my consent, what kind of customer service are you people offering to customer are you ripping people off their hard earned income in this current economic situation where the cost of living is very high. I want the outstanding balance to cleared because I never authorized reinstatement of my internet service, clear the outstanding amount so I can restart with my service.