TJ
Takalani J

1 reviews | Active since Sept 2013

31 Mar 2022, 17:05

******* service

**** Rain!!! Very very very poor support services! Getting billing issues wrong and being useless at resolving issues….. I updated my card details long ago and they still using the old ones… I am convinced our banking details are not secured

0
Replies (4)
Rain
Rain's reply31 Mar 2022, 17:08
Official
Hey Takalani,

We apologize for your recent experience.

We will be in contact with you shortly.

Thank you 
TJ
Takalani J's update31 Mar 2022, 17:14
Reviewer Update
Your apologies are annoying, we need a resolution
Rain
Rain's reply31 Mar 2022, 18:34
Official
Hey Takalani,

Glad that we managed to resolve your query to your satisfaction.

Have a great evening further! 
TJ
Takalani J's update31 Mar 2022, 18:36
Reviewer Update
Thanks for the prompt resolve, I highly appreciate the efforts and the time it took to resolve this…. As you know internet is life everyone goes crazy in the house without it