1 reviews | Active since Oct 2020
******* Service.
Hate to be one of the people posting bad reviews about companies but Rain deserves it. Been without internet connection for the past 5 days. Called their call centre a few times and I was told the issue is due to power outage on the ONLY tower that services Khayelitsha customers. I need to wait till Eskom fixes the issue. The funny part is that the outage is only affecting their towers. All areas in Khayelitsha have electriciy. They claim that they are on shared towers with other networks yet all other networks fine(CellC and Telkom are good) maybe because they have fai***** towers for such cases. Wonder why Rain would have one tower to service the entire Khayelitsha. Anyways Its been 5 days now andays, I have requested to cancel my service. ******* service, I wouldnt recommend Rain to anyone.
Yes, I requested a cancelation due to the poor service you guys are offering. I totally understand service disruption for a day or 2 but this is way too long. It is day 7 without internet connectivity and the only response "Its not rains fault and I must wait till eskom sorts the issue up". That is complete *******.
Yes, I requested a cancelation due to the poor service you guys are offering. I totally understand service disruption for a day or 2 but this is way too long. It is day 7 without internet connectivity and the only response "Its not rains fault and I must wait till eskom sorts the issue up". That is complete *******.