******* internet from Rain

I have a 5G internet agreement with rain for a period of four months now. I had never got an opportunity of having constant service where last month of November after paying rain requested the service to be cancelled and same time disconnected their rooter from the power. They decided not to cancel it and now, they had been trying to debit my account. I called them many times where the employees from support they either dropped my calls and just left the call unattended. The service from Rain is totally *******. The employees also careless...This is the worse service i have ever had.