LM
Lerato M

1 reviews | Active since Aug 2024

30 Aug 2024, 14:50

Router replacement is R4000

My WiFi router stopped functioning and I called in to request for a new rain router and they charging me R4000 for replacement. On top of that they want me to pay for the monthly internet fee whilst the router is not working.What an inconvenience for work purposes

0
Replies (1)
Rain
Rain's reply30 Aug 2024, 15:00
Official
Hi Lerato, 
 
Thank you for bringing this to our attention,
 
We're sorry your rain experience hasn't been as good as expected.
 
We will be in touch to further assist.
 
Regards,
rain.