JB
Jabulile B
1 reviews | Active since Oct 2022
19 Oct 2022, 09:16
router not connecting to network
my sister bought rain last week and it was delivered but up until today we are unable to connect. called the call center and they told me that they have logged a query with networks and they will call me back and I'm still waiting for the call. i am so not happy with rain service.
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
19 Oct 2022, 09:38Hi Jabulile.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply19 Oct 2022, 09:38
Official
Hi Jabulile.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
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Jabulile B's updateReviewer Update
19 Oct 2022, 10:29Its a ZTE router
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Jabulile B's update19 Oct 2022, 10:29
Reviewer Update
Its a ZTE router
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Jabulile B's updateReviewer Update
19 Oct 2022, 11:06yes
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Jabulile B's update19 Oct 2022, 11:06
Reviewer Update
yes
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Jabulile B's updateReviewer Update
19 Oct 2022, 11:2279 lovebird road stredford Vereeniging
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Jabulile B's update19 Oct 2022, 11:22
Reviewer Update
79 lovebird road stredford Vereeniging
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Jabulile B's updateReviewer Update
19 Oct 2022, 11:41so why did the consultant process the purchase if there is no coverage, I have rain and I'm not staying far from her but I have coverage my address is 343 ***eon road stredford. please check 79 Canary road stredford Vereeniging. so what is the solution to this because she paid R530 already?
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Jabulile B's update19 Oct 2022, 11:41
Reviewer Update
so why did the consultant process the purchase if there is no coverage, I have rain and I'm not staying far from her but I have coverage my address is 343 ***eon road stredford. please check 79 Canary road stredford Vereeniging. so what is the solution to this because she paid R530 already?
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Jabulile B's updateReviewer Update
19 Oct 2022, 11:44or the guys where just pushing sales they didn't check coverage?
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Jabulile B's update19 Oct 2022, 11:44
Reviewer Update
or the guys where just pushing sales they didn't check coverage?
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Jabulile B's updateReviewer Update
19 Oct 2022, 11:57can you link it to my address? is it possible? 343 ***eon road stredford palm springs section a
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Jabulile B's update19 Oct 2022, 11:57
Reviewer Update
can you link it to my address? is it possible? 343 ***eon road stredford palm springs section a
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Jabulile B's updateReviewer Update
20 Oct 2022, 18:44she called the call center just now and she was told that she will have to pay again on the 15nov unfortunately she will not be paying for something she did not use, please kindly assist in processing a the cancelation.
JB
Jabulile B's update20 Oct 2022, 18:44
Reviewer Update
she called the call center just now and she was told that she will have to pay again on the 15nov unfortunately she will not be paying for something she did not use, please kindly assist in processing a the cancelation.
Rain's replyOfficial
21 Feb 2023, 12:22Hi
Please note your service has been suspended due to you missing your payment.
Kindly make payment for the service to be restored.
Please note your service has been suspended due to you missing your payment.
Kindly make payment for the service to be restored.
Rain's reply21 Feb 2023, 12:22
Official
Hi
Please note your service has been suspended due to you missing your payment.
Kindly make payment for the service to be restored.
Please note your service has been suspended due to you missing your payment.
Kindly make payment for the service to be restored.
JB
Jabulile B's updateReviewer Update
21 Feb 2023, 12:34i spoke to someone and told them that i will be able o make payment on the 28th and they said they will restore the service. can you please activate it for me ill make payment then as i am getting paid on the 28th of each and every month.
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Jabulile B's update21 Feb 2023, 12:34
Reviewer Update
i spoke to someone and told them that i will be able o make payment on the 28th and they said they will restore the service. can you please activate it for me ill make payment then as i am getting paid on the 28th of each and every month.
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Jabulile B's updateReviewer Update
21 Feb 2023, 13:02Thank you so much
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Jabulile B's update21 Feb 2023, 13:02
Reviewer Update
Thank you so much