JN
James N

1 reviews | Active since Feb 2026

05 Feb 2026, 20:10

Router

#***2 – Lost in the "Rain" 🌧️🚫 Review Text: I am beyond disappointed with the pathetic service from @rain South Africa and their delivery partner @CCD Couriers. My order (***) is significantly overdue, and I am being met with absolute silence. As a professional with a Material Handling and Stock Management certificate, I am appalled by this total lack of supply chain visibility. In any competent logistics environment, an item with a reference number is a tracked asset—not a ghost in a warehouse. @rain, your "escalation" process is a joke. @CCD Couriers, your "last-mile" delivery is non-existent. I am tired of the automated bots and the empty promises. If this router is not in my hands by tomorrow, I will be lodging a formal complaint with ICASA and the Consumer Goods and Services Ombudsman. Fix your broken processes or stop taking people's money. 📉 #RainSouthAfrica #CCDCouriers #LogisticsFail #Reference***2 #BadServiceSA

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Replies (1)
Rain
Rain's reply07 Feb 2026, 08:33
Official
Hi James,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.