CF
Chantell F
1 reviews | Active since May 2016
27 Nov 2023, 00:14
Rooter to be moved
Good day, we are moving and a while back when the technicians came to look at our poor signal they placed the rooter outside with a ladder. I wanted to log a call but there is no option available to choose this request. Please can you assist in getting me in contact with someone that can help.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
27 Nov 2023, 08:08Hi Chantell Frauendorf,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply27 Nov 2023, 08:08
Official
Hi Chantell Frauendorf,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
CF
Chantell F's updateReviewer Update
29 Nov 2023, 00:00Good day,
I received a missed call today while I was at work and in a meeting therefore I did not have my phone with me to answer. The person send me a message and said he wanted to come by and assist with my request but unfortunately I did not answer and I have to reschedule. How was an appointment scheduled for today if I was not phoned in the first place to schedule an appointment with me. I am moving out in a week. If I am out of the premises I will not be able to back into the property to open for Rain. I live in a complex and I need to follow the safety protocols in order to give Rain access. Please can a date and time be confirmed with me so that I can arrange to be at my home in order to open for Rain.
I received a missed call today while I was at work and in a meeting therefore I did not have my phone with me to answer. The person send me a message and said he wanted to come by and assist with my request but unfortunately I did not answer and I have to reschedule. How was an appointment scheduled for today if I was not phoned in the first place to schedule an appointment with me. I am moving out in a week. If I am out of the premises I will not be able to back into the property to open for Rain. I live in a complex and I need to follow the safety protocols in order to give Rain access. Please can a date and time be confirmed with me so that I can arrange to be at my home in order to open for Rain.
CF
Chantell F's update29 Nov 2023, 00:00
Reviewer Update
Good day,
I received a missed call today while I was at work and in a meeting therefore I did not have my phone with me to answer. The person send me a message and said he wanted to come by and assist with my request but unfortunately I did not answer and I have to reschedule. How was an appointment scheduled for today if I was not phoned in the first place to schedule an appointment with me. I am moving out in a week. If I am out of the premises I will not be able to back into the property to open for Rain. I live in a complex and I need to follow the safety protocols in order to give Rain access. Please can a date and time be confirmed with me so that I can arrange to be at my home in order to open for Rain.
I received a missed call today while I was at work and in a meeting therefore I did not have my phone with me to answer. The person send me a message and said he wanted to come by and assist with my request but unfortunately I did not answer and I have to reschedule. How was an appointment scheduled for today if I was not phoned in the first place to schedule an appointment with me. I am moving out in a week. If I am out of the premises I will not be able to back into the property to open for Rain. I live in a complex and I need to follow the safety protocols in order to give Rain access. Please can a date and time be confirmed with me so that I can arrange to be at my home in order to open for Rain.
CF
Chantell F's updateReviewer Update
29 Nov 2023, 09:29Thank you will do
CF
Chantell F's update29 Nov 2023, 09:29
Reviewer Update
Thank you will do
CF
Chantell F's updateReviewer Update
30 Nov 2023, 08:37Hi the technician was here this morning but he only had a 4 meter ladder with him and he said that an 8 meter ladder is required. He could thus not complete the uninstallation.
CF
Chantell F's update30 Nov 2023, 08:37
Reviewer Update
Hi the technician was here this morning but he only had a 4 meter ladder with him and he said that an 8 meter ladder is required. He could thus not complete the uninstallation.
CF
Chantell F's updateReviewer Update
05 Dec 2023, 16:05Hi no one since 30 Nov has contacted us regarding the uninstall of the rain rooter. Please can you let me know if someone is dealing with this.
CF
Chantell F's update05 Dec 2023, 16:05
Reviewer Update
Hi no one since 30 Nov has contacted us regarding the uninstall of the rain rooter. Please can you let me know if someone is dealing with this.
CF
Chantell F's updateReviewer Update
11 Dec 2023, 10:58Hi it is 11 Dec and no one has contacted me as yet. Please confirm if this request for assistance is still being processed
CF
Chantell F's update11 Dec 2023, 10:58
Reviewer Update
Hi it is 11 Dec and no one has contacted me as yet. Please confirm if this request for assistance is still being processed