MD
Michelle D
1 reviews | Active since Apr 2023
11 Apr 2023, 13:19
Rogue Rain
When I had Rain, the service was mediocre. I cancelled in November 2022. I was debited in December. I emailed to ask why I had been debited and requested a refund. The response was that I was paying for November invoice. I proceeded to tell them that we pay up front for each month, I never got a response back.
I was then debited again in January. I have emailed them several times with no response from Rain. After doing some research, I see that this is a common trend for Rain. Ignore people and they will just go away. So, they have taken R1000 from me without providing a service. Absolute Rogues. I do not recommend. I got better service and a cheaper price from MTN.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
11 Apr 2023, 13:31Hi Michelle.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply11 Apr 2023, 13:31
Official
Hi Michelle.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
