hG
hen G

1 reviews | Active since Apr 2013

02 Dec 2022, 14:47

Robots, no customer care.

Their ice cold website doesn't give you all the information you need to decide on a product, then you call them on the number down below on the support tab and there is no answer, ever. Then you request a call back amd you must wait till when then you are so irritated with the process they may as well leave it.

0
Replies (3)
Rain
Rain's reply02 Dec 2022, 15:05
Official
Hi Hen.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
hG
hen G's update02 Dec 2022, 15:56
Reviewer Update
I was contacted and assisted with all necessary information and managed to process my order. Thank you.
Rain
Rain's reply02 Dec 2022, 16:19
Official
My pleasure.