NS
Nirvanie S

1 reviews | Active since Sept 2020

02 Sept 2020, 11:25

Robbing people by debiting their account but not providing service

I have paid my rain account but my wifi is still disconnected it's been a day and still nothing I have tried to login complaints numerous times but still nothing. I have even tried their custom care call center number but it is still closed due to covid-19. There's no way to contact rain

0
Replies (4)
Rain
Rain's reply02 Sept 2020, 13:14
Official
Hi  Nirvanie S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

NS
Nirvanie S's update02 Sept 2020, 21:38
Reviewer Update
My email address is Nirvanie. ***
My cell number is ***
I need my services reconnected immediately as you debited my account but disconnected my service.

NS
Nirvanie S's update02 Sept 2020, 21:39
Reviewer Update
***
***
NS
Nirvanie S's update03 Sept 2020, 10:41
Reviewer Update
Although I have provided my email address and contact number, I still haven't received any response from Rain and my service is still disconnected although they have debited my account.