KT
Kopano T
1 reviews | Active since Jul 2019
20 Jan 2022, 12:15
*******/bad service
Rain is not a contract, they have been billing my account in advance and now all of a sudden, its in arrears. I have R1400 in arrears yet I did not have internet service for a month. why should I pay double yet I didn't have internet. ****************, I will not pay it! I spoke to the manager and agent in their call center but they are very rude and are of no help. I do not recommend Rain and they refuse to cancel the stupid service..
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Replies (2)KT
Kopano T's updateReviewer Update
20 Jan 2022, 14:52I paid in November, this is ****************. I didn't have service in January and I do not wish to continue with you, why should I pay R1398.Please cancel this!
KT
Kopano T's update20 Jan 2022, 14:52
Reviewer Update
I paid in November, this is ****************. I didn't have service in January and I do not wish to continue with you, why should I pay R1398.Please cancel this!
KT
Kopano T's updateReviewer Update
20 Jan 2022, 15:10what you saying is not true. If I didn't pay in December then I should pay R699 right now and again on the 25th of Jan R699. so if I want my connection back I must pay R2100 on the 25th how so? I literally didn't pay for one month which is in December and my connection was cut. why should I pay whereas my connection was cut???? If you dont pay for a service, its cut why backdate? lets say I want my connection back I must now pay R2100?? madness
KT
Kopano T's update20 Jan 2022, 15:10
Reviewer Update
what you saying is not true. If I didn't pay in December then I should pay R699 right now and again on the 25th of Jan R699. so if I want my connection back I must pay R2100 on the 25th how so? I literally didn't pay for one month which is in December and my connection was cut. why should I pay whereas my connection was cut???? If you dont pay for a service, its cut why backdate? lets say I want my connection back I must now pay R2100?? madness