*******!
How do you charge me for a canceled service?????? I requested a refund and yet I'm being told that that RAIN doesn't do refunds. I spoke to a rude Manager by the name of Yaseen that absolutely does not know how to control his emotions or even to speak to people.
I WANT MY MONEY BACK! There's no way you charge someone for a service that is cancelled - where's the logic, especially IF I PAID IN ADVANCE.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
03 Oct 2022, 11:01Hi Tevin.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply03 Oct 2022, 11:01
Official
Hi Tevin.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's replyOfficial
03 Oct 2022, 11:03Hi Tevin
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply03 Oct 2022, 11:03
Official
Hi Tevin
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
's updateReviewer Update
03 Oct 2022, 11:22Hi,
Appreciate the quick response - if I was so wrong about my refund request, why would I be credited? What am I supposed to do with credit when I no longer have a service with you guys - how can I get my money back, please? This is not fair.
Appreciate the quick response - if I was so wrong about my refund request, why would I be credited? What am I supposed to do with credit when I no longer have a service with you guys - how can I get my money back, please? This is not fair.
's update03 Oct 2022, 11:22
Reviewer Update
Hi,
Appreciate the quick response - if I was so wrong about my refund request, why would I be credited? What am I supposed to do with credit when I no longer have a service with you guys - how can I get my money back, please? This is not fair.
Appreciate the quick response - if I was so wrong about my refund request, why would I be credited? What am I supposed to do with credit when I no longer have a service with you guys - how can I get my money back, please? This is not fair.
's updateReviewer Update
03 Oct 2022, 11:51How do you tell me that I paid upfront in advance but then charge me in arrears??? You are taking food from people's mouths. Given the history of complaints, I can see that you guys have been doing this to a lot of people. IT MAKES NO SENSE. Your services are poor, the internet wasn't even that great either. But you can't see the logic in that - you are all sitting in that offices and scrambling when it's clear that this is poor business practice. You can see how long I've used your services - no retention, nothing to make sure I leave as a happy client. It's pathetic and *********.
's update03 Oct 2022, 11:51
Reviewer Update
How do you tell me that I paid upfront in advance but then charge me in arrears??? You are taking food from people's mouths. Given the history of complaints, I can see that you guys have been doing this to a lot of people. IT MAKES NO SENSE. Your services are poor, the internet wasn't even that great either. But you can't see the logic in that - you are all sitting in that offices and scrambling when it's clear that this is poor business practice. You can see how long I've used your services - no retention, nothing to make sure I leave as a happy client. It's pathetic and *********.
's updateReviewer Update
03 Oct 2022, 12:03Retention is not the issue - it's the fact that you denying my money. You know you are wrong about this.
's update03 Oct 2022, 12:03
Reviewer Update
Retention is not the issue - it's the fact that you denying my money. You know you are wrong about this.