BM
Bongi M

1 reviews | Active since Jun 2013

25 Jun 2021, 08:39

Ripping people off their money...

I've been happy with rain until today. I was deducted R1192.32 instead of my month premium of R479.00. The consultant is telling me I did an down then upgrade. I had send them numerous email about my data being cut at a specific time. Just want my refund before I take it further

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Replies (5)
BM
Bongi M's update08 Jul 2021, 19:37
Reviewer Update
I keep on getting tickets that my query is resolved its not.

I need to know the breakdown of the times of this data used for March, april and may.
im overcharged. I use to connect from 6am to 6pm. After that couldn't connect it was cut off even called and it was explained to me why it was cut off, u can listen to the recordings. So which data did I use ????


Why are charging me used data if you can't provide cut of times.

You will hear from my lawyer, I will get my refund, it's very clear I was overcharged for from March til date.
BM
Bongi M's update08 Jul 2021, 19:40
Reviewer Update
Not dates, need the times cos after 6pm I didn't have data. Hence I went back to 479 subscription. Instead of deducting that amount u deducted 1192.32.
BM
Bongi M's update08 Jul 2021, 19:41
Reviewer Update
Even called your call center have my recordings.
BM
Bongi M's update08 Jul 2021, 19:42
Reviewer Update
I need this to be resolved or will go a legal route
BM
Bongi M's update08 Jul 2021, 19:42
Reviewer Update
The