******* by Rain internet provider

My husband has been using Rain for months now. We recently connect to a fibre internet company therefore informed Rain we won't be using their services this month. This after paying for the month of September 2021. To our understanding, one only has internet when paid. To our understanding Rain should discontinued their services end of this month. However, we have been disconnected. And according to them, we'll still have to pay for the month of October even though we won't be using them. This is a ******* at its best. They are not truthful in their ads and while promoting their services.