1 reviews | Active since Feb 2017

28 Aug 2020, 08:09

*******

I am annoyed with this network started using the network in June n rarely used it until July. I used only 7GB of data n was billed R304. 99. Now for the September the bill comes as R261. 97. I only used 3Gs and I was struggling with the network and moved to MTN. How does this billing work wen this feels like we are being conned. I can't even log in on their support however I can log in their website. The contact support department aren't even helping at all. I'm surprised Neilan Harris is sending me an old invoice they had debited my card. I was speaking about the next billing. I genuinely regret using this network. I want my money credited especially with this current statement. I had the worst network on the dates I used it which is the 7th and 9th of August. I refuse to be billed R261. 97 for nothing.

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Replies (1)
Rain
Rain's reply31 Aug 2020, 09:44
Official
Hi  Zinhle R
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline