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I am annoyed with this network started using the network in June n rarely used it until July. I used only 7GB of data n was billed R304. 99. Now for the September the bill comes as R261. 97. I only used 3Gs and I was struggling with the network and moved to MTN. How does this billing work wen this feels like we are being conned. I can't even log in on their support however I can log in their website. The contact support department aren't even helping at all. I'm surprised Neilan Harris is sending me an old invoice they had debited my card. I was speaking about the next billing. I genuinely regret using this network. I want my money credited especially with this current statement. I had the worst network on the dates I used it which is the 7th and 9th of August. I refuse to be billed R261. 97 for nothing.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
