CM
Caleb M
1 reviews | Active since Dec 2019
20 Nov 2023, 08:24
Ridiculously useless
Useless. After many attempted of trying to cancel my account was unable to do it with no help from the Rain team. Following this despite having a month to month contract they start trying to bill me, creating credit even though I didn't not use their service anymore or pay month to month. After a year of emails and smss they finally said if I return the ****** router I will have the debt wiped, I returned it over 20 days ago but they still got a debt collector to contact me wanting money. Fed up with this company... ABSOLUTELY USELESS!!! Save your money and use literally anyone else.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
20 Nov 2023, 09:11Hi Caleb McClarty.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply20 Nov 2023, 09:11
Official
Hi Caleb McClarty.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
CM
Caleb M's updateReviewer Update
24 Nov 2023, 16:35You have only partly fixed the problem. You have clear the debt and I have now requested multiple times for you to delete the blasted account. You still have not sorted it out and now I am getting emails and l messages from you and Nudebt demanding money. This is ****ing ridiculous. Fix your system
CM
Caleb M's update24 Nov 2023, 16:35
Reviewer Update
You have only partly fixed the problem. You have clear the debt and I have now requested multiple times for you to delete the blasted account. You still have not sorted it out and now I am getting emails and l messages from you and Nudebt demanding money. This is ****ing ridiculous. Fix your system
