DVd
Darren Vermaak darren.vermaak

1 reviews | Active since Oct 2023

26 Feb 2024, 18:27

Ridiculous service

I would like to put in a complaint against Rain for there ridiculous service.

1. The signal is never what they promise. 2. When you eventually get hold of them they always change the subject from what your actual reason is. And then drop the call in your ear. 3. When going on the App to log a service ticket then they never come back to a person. 4. They dont reply on emails. 5. For further complaints if you want to then check their facebook page and notice all the complaints. Its something like 97% bad reports and 3% good reports. 6. They dont even reply on thier own Facebook page.

0
Replies (2)
Rain
Rain's reply26 Feb 2024, 18:46
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
DVd
Darren Vermaak darren.vermaak's update26 Feb 2024, 18:49
Reviewer Update
This is what is always said but nothing happens.
There are hundreds and hundreds of post on ypur Facebook page and not one reply from you guys.

Amazing how i have posted this bad review on Hellopeter and now we get answered