LM
Lindiwe M

1 reviews | Active since May 2020

01 Oct 2020, 10:54

Rica problems

I just received my sim from Pargo 3 days ago but I have been struggling with the Rica process, I am stuck on the face recognition stage it keeps failing. I keep trying to call but the agents do not answer the phone I have called countless times already. What drives me up the wall is the fact that they have already debited my monthly subscription.

0
Replies (1)
Rain
Rain's reply01 Oct 2020, 15:09
Official
Hi Lindiwe M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline