SE
Sheldon E

1 reviews | Active since Sept 2015

07 Jul 2020, 09:43

RICA for Rain Sim Card

I had an issue with loading my Address for where i stay, Rain sent me a reference number and said will be in contact within 24 to 48 hours and that was on Friday 3 July. We are now on Tuesday 7 July and still no response from them even after sending another 2 emails they still have not contacted me.

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Replies (2)
Rain
Rain's reply07 Jul 2020, 13:03
Official
Hi Sheldon

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima




SE
Sheldon E's update08 Jul 2020, 11:36
Reviewer Update
Good day

As per ur reply above with regards to someone contacting me back, till now no one has contacted me. If somebody does not contact me by TODAY I want my money and I will go to another network that is willing to assist me.