1 reviews | Active since Aug 2020
RICA
Hi.
I have signed up for rain 4G and still unable to RICA the sim card and this is getting extremely frustrating now.
Please advise urgently why we are unable to?
We have uploaded the pictures with my Dad holding his ID document and a picture of his ID document so many times and still it states the below and is unable to RICA.
Registered ID details do not match ID uploaded The registered person needs to go through this ID process
Please advise what information is is incorrect as the information we provide is correct?
Sorry but this is unacceptable as We have paid the initiation fee of R479 and is still unable to use the service we requested and we provide the information Rain require. I am the point where i want to cancel the service and to have my money refunded and go seek a different service provider
I want this resolved today.
Thanks.
Regards, Gert
Hi Gert H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Hi Gert H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Thanks for your response, much appreciated. I am well thanks, Hope You are too and healthy.
Please advise on a time when the agent will contact me today so that i will ensure I am available?
As a paying customer, i want this resolved today.
Thanks for understanding.
Regards,
Gett.
Thanks for your response, much appreciated. I am well thanks, Hope You are too and healthy.
Please advise on a time when the agent will contact me today so that i will ensure I am available?
As a paying customer, i want this resolved today.
Thanks for understanding.
Regards,
Gett.