LM
Lelani M

1 reviews | Active since Jan 2020

20 Jul 2020, 12:50

RICA Activation - SMS not received after a week from receiving my SIM

I have activated my SIM and it has been a week and haven't received received the SMS to finish the RICA verification. I have logged a support call and responded to the support call that I still haven't received it and NO response from an agent. My previous support call number is ***.

0
Replies (1)
Rain
Rain's reply20 Jul 2020, 13:25
Official
Hi Lelani
 
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline